Healthcare AI · Dental Practice

The AI Receptionist That Never Sleeps

Oradentiq AI is a 24/7 dental receptionist that automates patient communication, scheduling, follow-ups, recalls, and practice growth — turning missed calls into booked appointments while your team focuses on care.

Industry
Dental Care
Locations
8 Clinics
Duration
9 Months
Published
Oct 2026

Oradentiq AI

Online · 24/7

Hi Sarah 👋 Welcome back to BrightSmile Dental! How can I help you today?
I need to book a cleaning, ideally next week

Perfect! Here are your available slots next week:

Tue 14 · 2:00 PM ✓
Thu 16 · 10:30 AM
Fri 17 · 4:15 PM
Tuesday at 2 works!

✓ Booked!

Tue, Oct 14 · 2:00 PM
BrightSmile Dental · Main St.
Reminder sent to your phone 📱

Type your message...

Bookings this week

+248%

4.9

1,247 patient reviews

Bookings
0

Increase in appointments

No-Shows
0

Reduction in missed visits

Rating
4.9

Patient satisfaction score

Availability
24/7

Always-on receptionist

Live right now
The Challenge

A Dental Group Losing Patients to Voicemail

Across 8 clinics, front-desk teams were overwhelmed. After-hours calls went to voicemail, recalls were forgotten, and no-shows ate into revenue. The team was spending more time on the phone than with patients.

37% of calls missed after hours

Most patients booked with competitors instead

28% no-show rate on recalls

Manual reminder system was inconsistent

Front-desk burnout at all-time high

42% annual turnover among receptionists

$1.2M in lost annual revenue

From missed bookings, no-shows, and churn

BEFORE ORADENTIQ

Front Desk · Monday

OVERWHELMED

Missed call · Sarah M.

8:47 PM · Voicemail left

LOST

Missed call · James T.

9:12 PM · No callback

LOST

No-show · Maria L.

2:00 PM · Recall overdue

LOST

Unanswered question

Insurance query · 3 days pending

PENDING

Daily revenue impact

-$3,280

The Solution

Meet Oradentiq AI

A conversational AI receptionist trained on dental workflows. It handles calls, texts, and web chats in natural language — booking appointments, answering questions, sending reminders, and reactivating dormant patients.

Smart Scheduling

Books appointments across all 8 clinics in real time, handling insurance checks, provider preferences, and multi-visit treatment plans.

Books in under 60 seconds

24/7 Communication

Answers patient questions via phone, SMS, web chat, and Instagram DMs — in English, Spanish, and French — with human-like warmth.

3 languages, 4 channels

Smart Reminders

Multi-step confirmation flows via SMS, email, and WhatsApp — with rescheduling options that keep the chair filled instead of empty.

72% fewer no-shows

Recall Reactivation

Automatically identifies overdue patients and reaches out with personalized messages — rebooking 34% of dormant patients within 30 days.

34% reactivation rate

Practice Growth

Requests Google reviews after visits, follows up on treatment plan acceptances, and nurtures leads through automated campaigns.

4.9★ avg. rating

HIPAA-Compliant

End-to-end encryption, BAA-signed infrastructure, and audit logs for every interaction. Built for healthcare from day one.

SOC 2 · HIPAA · BAA
How It Works

A Patient's Journey with Oradentiq

From first touch to follow-up — every step automated, every moment personal.

STEP 01 1

Patient Calls

24/7 — even at 2 AM on a Sunday

STEP 02 2

AI Understands

Parses intent, history & insurance

STEP 03 3

Books Instantly

Finds the perfect slot in seconds

STEP 04 4

Confirms & Reminds

Multi-step, multi-channel

STEP 05 5

Follows Up

Reviews, recalls & reactivation

Live Demo

Watch Oradentiq Handle a Real Conversation

Click "Play" to see how the AI handles a complex booking request — checking insurance, finding the right provider, and confirming the appointment in under a minute.

Average response time

1.2 seconds across all channels

98% resolution without human

Only complex cases escalate to staff

Multi-language support

English, Spanish, French — auto-detected

Oradentiq AI

● Active now

Hola! 👋 ¿En qué puedo ayudarte hoy?
Necesito una limpieza, ¿tienen algo el sábado?
¡Claro! Tenemos 10:00 AM y 3:30 PM. ¿Cuál prefieres?
10:00 AM perfecto

✓ ¡Reservado!

Sábado 18 · 10:00 AM
Dr. Rivera · Main St.

Live in Spanish
Before vs After

The Transformation in Numbers

Before

Manual Front Desk

  • Monthly bookings 420
  • No-show rate 28%
  • After-hours coverage None
  • Recall reactivation 8%
  • Google reviews / month 12
  • Staff phone time 4.5 hrs/day
After

Oradentiq AI

  • Monthly bookings 1,462 (+248%)
  • No-show rate 7.8% (-72%)
  • After-hours coverage 24/7/365
  • Recall reactivation 34% (+325%)
  • Google reviews / month 87 (+625%)
  • Staff phone time 45 min/day
"Oradentiq didn't just automate our phones — it transformed our practice. We went from drowning in calls to actually having time for patients. Our team is happier, our chairs are fuller, and our patients love the 24/7 service."
DR

Dr. Rebecca Chen

Founder, BrightSmile Dental Group · 8 locations

Detailed Results

9 Months of Measurable Impact

Operational Gains

Booking increase +248%
No-show reduction -72%
Recall reactivation +325%
Staff phone time saved -83%
Review generation +625%

Business Impact (Annual)

$0

Additional revenue

0

Staff hours saved monthly

0

New patients per year

0

ROI in first year

Payback period

Under 2 months

Based on 8-clinic deployment with average case mix

Technology Stack

Enterprise-Grade AI, Built for Dental

Conversational AI (LLM) Voice AI (Telephony) NLP · Intent Recognition Multi-Channel (SMS, WhatsApp, Web) Dental PMS Integration Insurance Eligibility API HIPAA · SOC 2 · BAA Multilingual (EN/ES/FR)
Ready for Your Practice

Turn Every Missed Call Into a Booked Patient

See how Oradentiq AI can transform your dental practice in 30 days. Live demo included.

14-day free trial No credit card required Go live in 30 days